Terms and Conditions

Welcome to GiftCart Australia (giftcart.com.au). These Terms and Conditions govern your access to and use of our website, as well as the purchase of products and services from us. By accessing our site, creating an account, or placing an order, you agree to comply with and be bound by these terms.

1. Australian Consumer Law

Nothing in these Terms and Conditions operates to exclude, restrict, or modify any statutory consumer guarantees, rights, or remedies conferred upon you by the Competition and Consumer Act 2010 (Cth), including Schedule 2 (the Australian Consumer Law), or any other applicable legislation which cannot be excluded by agreement.

2. Website Use & Eligibility

To register an account or place an order on giftcart.com.au, you must be at least 18 years of age or have the consent and supervision of a parent or legal guardian. You are responsible for ensuring that all details provided during checkout or account creation are accurate, current, and complete.

3. Product Specifications & Pricing

All prices displayed on giftcart.com.au are stated in Australian Dollars ($ AUD) and are inclusive of Australian Goods and Services Tax (GST) where applicable. We take every care to ensure product specifications, features, and prices are accurate. In the rare event of an honest typographical error or technical mispricing, we reserve the right to contact you before dispatch to offer the option of proceeding at the corrected price or cancelling the order for an immediate full refund.

4. Orders & Formation of Contract

When you submit an order on our website, your order represents an offer to purchase the selected goods. Receipt of an automated order confirmation email acknowledges that we have received your order request, but does not constitute formal acceptance. A binding contract of sale is formed when we process payment and dispatch the goods to your designated shipping address.

5. Payment Methods & Security

We accept trusted Australian payment options, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and approved installment services. All transactions are encrypted and processed through industry-standard, PCI-DSS compliant secure payment gateways. GiftCart Australia does not hold or store sensitive credit card numbers on its servers.

6. Shipping & Australia-Wide Delivery

We dispatch orders Australia-wide from our Australian fulfillment facilities utilizing reputable logistics networks (such as Australia Post and registered express couriers). Estimated transit times and shipping charges are displayed clearly during checkout. For full delivery schedules, same-day delivery options, and regional delivery areas, please see our Delivery Policy & Schedules.

7. Daily Glow Spin & Win Campaign

The Daily Glow Spin & Win is an interactive promotional feature offered to visitors and registered account holders on giftcart.com.au. By participating, you agree to the following campaign terms:

Eligibility: Open to all website visitors. To claim, register, and activate won coupon codes, you must sign in to a valid GiftCart Australia customer account.
Spin Limits: Users are permitted one (1) spin per calendar day (based on Australia/Sydney AEST timezone).
Prizes & Exclusions: Available coupon prizes (e.g. Free Delivery, $5 Off, $10 Off, $15 Off) are distributed dynamically and cannot be exchanged for cash, combined with wholesale rates, or transferred.
Fair Play & Verification: Coupons must be activated manually prior to checkout by verifying promotional engagement. GiftCart Australia reserves the right to cancel or void coupons obtained via duplicate accounts, scripts, or automated exploits.

8. AI Features & Virtual Assistants

GiftCart Australia may provide optional AI-powered product recommendations, skin scan guidance, and search tools. By using these features, you acknowledge and agree that:

Voluntary Use: Use of AI-assisted features is entirely optional and can be discontinued at any time.
Informational Guidance Only: AI recommendations are provided for general guidance and do not constitute medical, dermatological, or professional advice.
Technology Limitations: AI tools rely on machine learning algorithms which may occasionally provide approximations. Customers should always verify specific product ingredients and compatibility.

9. Intellectual Property

All content included on this website — including text, logos, icons, product images, graphics, interface designs, and code — is the intellectual property of GiftCart Australia or its licensors and is protected by Australian copyright and trademark laws. Unauthorized reproduction or redistribution is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, and subject to non-excludable guarantees under Australian Consumer Law, GiftCart Australia shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.

11. Contact Our Team

For inquiries regarding our Terms and Conditions, please contact us:

Email: info@giftcart.com.au
Phone: 0411 681 788
Hours: Monday to Friday: 9:00 AM – 5:30 PM AEST
Address: Sydney, NSW, Australia